http://nathan.torkington.com/blog/2011/11/23/libraries-where-it-all-went-wrong/
“It was my pleasure to address the National and State Librarians of Australasia on the eve of their strategic planning meeting in Auckland at the start of November this year. I have been involved in libraries for a few years now, and am always humbled by the expertise, hard work, and dedication that librarians of all stripes have. Yet it’s no revelation that libraries aren’t the great sources of knowledge and information on the web that they were in the pre-Internet days. I wanted to push on that and challenge the National and State librarians to think better about the Internet.”